In order to become an affiliated exercise provider for Bridging the Gap, Mind Matters 
CIO there is a requirement to: 
- Have the ability to deliver 1-1 physical therapy sessions in a safe, confidential environment. 
- Provide a brief tour of your facility with a member of the BTG management team. 
- Have the capacity to start with a client without more than a 7-day wait. 

Risk Management:
- You must have adequate Insurance to instruct exercise sessions. Including third-party liability. 
- You must have up-to-date risk assessments in place for instructing exercise sessions.
- You must have a safeguarding policy for vulnerable adults. (We have a policy that you can implement 
within your facility if you don’t currently have one.)
- You must have a Data Protection Policy.
- You must perform a DBS check on any staff working with vulnerable adults. (If you want to work with 
under-18s we also need an advanced DBS check and children's safeguarding policy). 
- Vulnerable adults will be flagged by the counselling team at triage and you will be made 
aware of their status. 

Payment terms are as follows:
- Sessions or memberships are billable to BTG, Mind Matters to a maximum of £400
- Electronic invoices must be sent no later than 5 days after a beneficiary completes their programme or 
declines any further sessions. Invoices must only be sent for sessions completed. 
- Clients that are absent to a session or late cancel without 24 hours notice may still be charged, if a client late cancels 3 sessions their programme must be put on hold and they are to be referred back to BTG before any further sessions take place. 

Client Journey:
- You must provide a regular update with your point of contact at BTG on the status of clients and their sessions.
- A feedback form will be sent to the client upon receipt of your invoice, once this form has been completed by your client the payment will be made. 
- You must hold fundraisers to provide respite programs for people who do not have employer sponsorship or self-funding. There is no minimum amount you should raise but all money raised by your facility will be allocated to help people in your local community.