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Gym Affiliate Terms and Conditions

We have a duty of care for you, and our clients - these terms and conditions are to ensure we can provide the best possible care and keep everyone safe.

In order to become an affiliated physical therapy provider for Bridging the Gap, Mind Matters 
CIO there is a requirement to: 

- Have the ability to deliver 1-1 physical therapy sessions in a safe, confidential environment. 
- Provide a brief tour of your facility with a member of the BTG management team. 
- Have the capacity to start with a client without more than a 7-day wait. 

Risk Management:
- You must have adequate Insurance to instruct exercise sessions. Including third-party liability. 
- You must have up-to-date risk assessments in place for instructing exercise sessions.
- You must have a safeguarding policy for vulnerable adults. (We have a policy that you can implement 
within your facility if you don’t currently have one.)
- You must have a Data Protection Policy.
- You must perform a DBS check on any staff working with vulnerable adults. (If you want to work with 
under-18s we also need an advanced DBS check and children's safeguarding policy). 
- Vulnerable adults will be flagged by the counselling team at triage and you will be made 
aware of their status. 

Payment terms are as follows:
- Sessions or memberships are billable to BTG, Mind Matters to a maximum of £400
- Electronic invoices must be sent no later than 5 days after a beneficiary completes their programme or 
declines any further sessions. Invoices must only be sent for sessions completed. 
- Clients that are absent to a session or late cancel without 24 hours notice may still be charged, if a client late cancels 3 sessions their programme must be put on hold and they are to be referred back to BTG before any further sessions take place. 

Client Journey:
- You must provide a regular update with your point of contact at BTG on the status of clients and their sessions.
- A feedback form will be sent to the client upon receipt of your invoice, once this form has been completed by your client the payment will be made. 
- You must hold fundraisers to provide respite programs for people who do not have employer sponsorship or self-funding. There is no minimum amount you should raise but all money raised by your facility will be allocated to help people in your local community.

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