Beneficiary Terms and Conditions
We have a duty of care for you, and our clients - these terms and conditions are to ensure we can provide the best possible care and keep everyone safe.
Terms and Conditions for Beneficiaries Participation in BTG Mind Matters Respite Program
1. Participation Requirements
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1.1 Clients must be willing and physically able to participate in exercise therapy sessions at a minimum of one (1) per week with their appointed exercise therapy provider, this must continue for the duration of the program.
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1.2 Clients must attend one (1) counselling session per week with their appointed counsellor, this must continue for the duration of the program.
2. Attendance and Commitment
2.1 Clients understand and agree that consistent attendance is crucial for the effectiveness of the program. Clients must not miss more than two (2) consecutive weeks of therapy.
2.2 If a client misses or rearranges appointments three (3) times
2.3 BTG reserves the right to withdraw funding for the program if attendance is not adequate.
3. Program Funding
3.1 BTG reserves the right to withdraw funding for continuation of the program at any time at its sole discretion.
3.2 Clients who have opted to make a donation to self-fund or partially self-fund the program must contact BTG immediately if their circumstances change and payments can no longer be made.
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4. Exceptions
4.1 Any exceptions to these terms and conditions may be discussed prior with BTG and authorised.
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4.2 Clients must communicate any potential issues as soon as possible to discuss possible exceptions.
5. Acknowledgment
5.1 By participating in the BTG Mind Matters Respite Program, clients acknowledge that they have read, understood, and agree to these terms and conditions.
6. Amendments
6.1 BTG reserves the right to amend these terms and conditions at any time. Clients will be notified of any changes in a timely manner.